Here is Online Guide to Mediation‘s latest round-up of links for mediators:
From Bob Sutton is a link to a video by a professor of organizational behavior at Stanford who takes an honest look at “why we’d rather lie than be associated with failure“.
Boing Boing reports on the latest customer relations snafu by a large corporation: AT&T punishes consumers for speaking out on the web.
Thanks to Diana Skaggs, learn “What Price Does The Company Pay In An Executive’s Divorce Or Custody Battle? Without Some Forethought, A Hefty One“–which I think could be used to support the argument that employee assistance programs should include mediation services among their offerings.
Finally, a project in Jerusalem uses the power of the stage to encourage Jewish and Arab audiences to hear the other side of the story.