Archive for the “Tech and Business Tips for Mediators” Category


Time for mediators to join in on the blog conversationThis post is the first in a series of essays on blogging for alternative dispute resolution professionals that will unfold over the course of the summer.

Blogging, after all, is an ideal medium for sharing ideas, transmitting knowledge, engaging in dialogue, and connecting with others in our field. My hope is that blogging will fire the imagination of conflict resolvers to the degree it has for other professions and endeavors.


One of the benefits of membership in the Association for Conflict Resolution is the subscription to its quarterly magazine, ACResolution. I had eagerly awaited the Spring 2006 issue since its theme was “Marketing Your ADR Practice: How to Make Conflict Resolution Your Day Job.” I figured that somewhere in there there’d definitely be something on blogging, maybe even an entire article devoted to blogs.As it turned out, I was wrong. There wasn’t a single mention of the word “blog” anywhere in the entire issue.

Not even, to my utter amazement, in an article on “Marketing Your Mediation Practice on the Internet”. How could a national publication with a sizeable circulation fail to include blogs in a whole issue devoted to marketing? And how could blogs have been omitted entirely from an article specifically on marketing on the internet?

This seemed symptomatic to me of blogging’s overall invisibility to the ADR community–something I am determined to change.

The influence of blogging cannot be denied: blogs have shaped our political processes, transformed the way we conduct and market our businesses, revolutionized the dissemination of knowledge and information, and redefined journalism.

For ADR practitioners and scholars to understand the significance of blogs, it may be helpful to consider its impact on an allied field: the law.

Students, scholars, and practitioners of law have seized upon blogging as a medium for debating, transmitting, and developing ideas and theories about law and its practice. Law blogs (known as “blawgs”) have radically changed dialogue and scholarship on legal issues, leading Dahlia Lithwick, senior editor of Slate, to recently observe:

The most compelling, cutting-edge, honest legal writing being produced in this country today is happening on the Internet, and the crop improves daily. From the fistful of judges (including Richard Posner) who maintain regular blogs, to the vast and growing number of law professors and law students who find the time to post daily, it’s clear that the real bones and guts and sinew of the national conversation is happening online, and not in print.

Law blogs have become such an integral and influential part of the legal landscape that no less a bastion of legal scholarship than Harvard Law School recently held a symposium on “Bloggership: How Blogs are Transforming Legal Scholarship” at its Berkman Center for Internet & Society. (Papers presented at this symposium may be downloaded at the Social Science Research Network.)

Although law blogs emerged only as recently as 2002, today there are over 1,500, according to “Blog 2.0: The Next Stage of Lawyer Blogging“, a recent article published on the American Bar Association web site by influential law blogger Tom Mighell. Law blogs, which launched a revolution in communication for the legal community, have gained such momentum that they are now rapidly moving toward a “next stage” as the title of Mighell’s article reflects.

It seems surprising then that the popularity and success of law blogging have not been duplicated among ADR practitioners and scholars, given how many parallels lie between our field and the law.

Alternative dispute resolution, like the law, has produced dazzling scholarship, influential texts, and numerous symposia, conferences, and initiatives. Despite its relatively short history as a modern movement, it enjoys a rich tradition of intellectual endeavor and advancement, produced through collaboration and communication among its adherents. It is a field by virtue of its very nature that promotes and pursues the exchange of philosophies, beliefs, and ideas. It is all about conversation.

So, too, is blogging which provides an ideal medium for mutual discovery, exchange of knowledge, and fostering connection. And all you need is a computer, an Internet connection, and an idea to share.

Despite the slow initial growth of ADR blogs, both momentum and awareness are building.

The National Institute for Advanced Conflict Resolution (NIACR) recently made history in announcing the winners of its first Annual Mediation Blog Roundup. This award, the very first of its kind, goes far to legitimize and gain recognition for blogging in the conflict resolution field. My deepest appreciation to NIACR for raising the public profile of conflict resolution bloggers.

In addition, the editors at ACResolution contacted me in the spring to ask me to write a 500-word article on blogging which will appear in the Summer 2006 issue. That’s exciting, too, since this is the first time (to the best of my knowledge) that ACResolution has ever published a piece on blogging. The issue comes out this month (although unfortunately it won’t be available online).

Meanwhile, the number of ADR bloggers is growing. Since I launched the World Directory of ADR Blogs just a few weeks ago, I’ve already added more than a dozen new titles, and others will be coming soon.

Interested? There are ways that you can contribute to the conversation:

If you need help or have questions about blogging, count on me as your resource. Get in touch with me or the other ADR bloggers who are out there. And please check back here at Online Guide to Mediation for more articles in this series on blogging as I share with you the benefits that publishing a blog can bring.

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Application allows photographs of documents to be converted into searchable PDF filesWe mediation trainers tend to be Luddites when it comes to the tools of our trade. Most of us would rather use flipcharts and markers than PowerPoint slides and LCD projectors any day of the week.

Flipcharts you can stick all over the walls to mark your group’s progress or to refer back to easily to reinforce concepts. Flipcharts encourage spontaneity and the free flow of ideas, enabling trainers to involve students in creating the content of the flipchart pages. PowerPoint presentations, on the other hand, seem static and contrived in comparison. I use both, but I think you can guess what my preference is.

The downside, of course, to flipcharts is that you can’t easily photocopy them for distribution or email them to your students–not unless you or someone else painstakingly transcribes them. There is a solution, however, for those of us who seek ways to integrate 21st technology into 20th century practices.

Via the excellent blog NevilleHobson.com comes this post about scanR, an application that, in the words of its web site, “uses advanced imaging processing and data extraction technologies to convert photos into legible, searchable PDF files”. Using a camera phone or digital camera, you simply photograph a document, whiteboard, or flipchart, email your photo off to scanR, and receive back via email your photograph converted into universally accessible PDF format which you can then forward to your group. You can try it (and use it, if my eyes don’t deceive me) for free.

Of course for more tech tools that even anti-modernist mediators will love, be sure to visit Tammy Lenski’s Mediator Tech.

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List your mediation blog or web site on any of these three directoriesHere’s a reminder to long-time subscribers and news for first-time visitors to this blog.

If you have a blog or a web site devoted to alternative dispute resolution, mediation, conflict management, negotiation, or if you publish a blog that regularly features posts about mediation or ADR, please sign yourself up to be listed at any or all of the following web sites:

Directory of Alternative Dispute Resolution Blogs

Currently this directory, a mediation blog work in progress which I launched just last month, lists 30 alternative dispute resolution and negotiation blogs, together with blogs that are mediation-friendly, across eight different categories. If you’d like your blog listed here, let me know. My hope is to do for ADR blogs what Blawg.org did for law blogs–a madcap scheme, I know, but, hey, a girl can dream, can’t she?

Alternative Dispute Resolution Web Ring

Anyone who owns a piece of Internet real estate–a blog, a web site, a wiki, a directory, an online community–devoted to ADR, mediation, conflict resolution, negotiation, you name it—can request a listing here. You can even upload a small image to appear next to your listing when you sign up.

For more details, you can visit the ADR Web Ring Portal, or go straight to the web ring itself.

Map of the Alternative Dispute Resolution World

Put yourself on the Map of the Alternative Dispute Resolution World, where you can post a message and add a link back to your web site or blog. (It’s also fun to see where around the globe your fellow mediators hang out.) This guestmap is not as populated as I’d like to see it–my goal is to have all continents (yes, including Antarctica) represented.


Listing on all of these sites is free of course–just a link back is all I ask.

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©Copyright 2005-2008 Diane J. Levin. The material on this blog is provided for informational and educational purposes only and should not be construed as legal advice or as creating an attorney-client relationship. This blog should not be used as a substitute for competent legal advice from a licensed professional attorney in your state. Under the Rules of the Supreme Judicial Court of Massachusetts, this material may be considered advertising.