Comments on: Cafe Mediate: 1st episode in new ADR podcast series covers value billing

By: Diane Levin

Diane Levin — Mon, 11 Jan 2010 14:07:59 +0000

Peter, thanks for your comment. As I hope the podcast made clear, none of us is an expert on value billing – in fact, we’re value billing neophytes. The purpose of our conversation was to do some thinking out loud together about a promising new approach to client billing. Consequently I don’t know the answers to the important questions you’ve raised. You might want to check in with Tammy, who seems to have been thinking about the promise of value billing for some time now. Or contact one of the resources linked to from the original podcast site for an expert’s view. Thanks again for asking great questions, Peter, and thanks for visiting. Sorry I can’t be of further help to you!

By: Peter Gorer

Peter Gorer — Sat, 09 Jan 2010 23:20:20 +0000

Thank you for posting your recent Cafe Mediate podcast conversation. A riff:

Imagining Scenario A, the prospective client asks: “What are the services going to cost me, and when will I get the resolution I want?”

In Scenario B, the prospective client is pondering the question: “How much value do I place on your contribution to this problem that is so important for me to sort out?”

In Scenario A, it appears the client imagines the Buyer – Seller relationship will lead to satisfaction.

Scenario B seems more introspective, centered around seeking a situational commitment and collaborative relationship.

If I’m understanding correctly that the value-based mediator fee concept leans more towards addressing Scenario B needs, what are the next steps in clarifying what situational commitment could look like contractually, and how to explain the nature of the collaborative relationship?

By: Jeff Thompson

Jeff Thompson — Thu, 17 Dec 2009 21:02:21 +0000

I hope to be part of a future one!

Well done!

-jeff

By: Diane Levin

Diane Levin — Tue, 15 Dec 2009 13:23:15 +0000

I’ll second that motion! Thanks again, Tammy.

By: Tammy Lenski

Tammy Lenski — Tue, 15 Dec 2009 00:40:14 +0000

Diane, I’m *so* happy you’re part of this — your articulate, informed voice matters so much to me and to the ADR world. Here’s to many an interesting conversation ahead!