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	<title>Comments on: The log in your eye: eliminating gender bias in mediator performance evaluations</title>
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		<title>By: Chris Herzeca</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-892</link>
		<dc:creator>Chris Herzeca</dc:creator>
		<pubDate>Mon, 17 Aug 2009 17:07:11 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-892</guid>
		<description>Well, reasonable people can disagree.  As for court rosters, I think it may depend on the nature of the docket.  I do commercial mediation and community mediation.  I find that being an attorney is an advantage for commercial mediation and a disadvantage for community mediation.  If I were king of the forest, I might want lawyer/mediators on a commercial court roster, and nonlawyer/mediators on a family court roster.  But I would agree doing this would probably be both under- and over-inclusive, and it might makes sense just for people to self-select.</description>
		<content:encoded><![CDATA[<p>Well, reasonable people can disagree.  As for court rosters, I think it may depend on the nature of the docket.  I do commercial mediation and community mediation.  I find that being an attorney is an advantage for commercial mediation and a disadvantage for community mediation.  If I were king of the forest, I might want lawyer/mediators on a commercial court roster, and nonlawyer/mediators on a family court roster.  But I would agree doing this would probably be both under- and over-inclusive, and it might makes sense just for people to self-select.</p>
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		<title>By: Chris Herzeca</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-891</link>
		<dc:creator>Chris Herzeca</dc:creator>
		<pubDate>Mon, 17 Aug 2009 16:28:03 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-891</guid>
		<description>I  suppose a good mediator would take your disgust and frustration at the court, Diane, and &quot;open it up&quot;.  Such a mediator might ask why good mediators don&#039;t get the respect they deserve, but suddenly that deference is forthcoming when the customer (in this case, the  court) learns that the mediator is also a lawyer.  Reality may follow perception, here, where in the eyes of the customer the &quot;professional&quot; lawyer provides respectability to the &quot;unprofessional&quot; mediator, but which is more easily changed, the way of the world or the accreditation of mediators?</description>
		<content:encoded><![CDATA[<p>I  suppose a good mediator would take your disgust and frustration at the court, Diane, and &#8220;open it up&#8221;.  Such a mediator might ask why good mediators don&#8217;t get the respect they deserve, but suddenly that deference is forthcoming when the customer (in this case, the  court) learns that the mediator is also a lawyer.  Reality may follow perception, here, where in the eyes of the customer the &#8220;professional&#8221; lawyer provides respectability to the &#8220;unprofessional&#8221; mediator, but which is more easily changed, the way of the world or the accreditation of mediators?</p>
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		<title>By: Diane Levin</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-895</link>
		<dc:creator>Diane Levin</dc:creator>
		<pubDate>Mon, 17 Aug 2009 16:26:23 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-895</guid>
		<description>Chris, I don&#039;t know why New York limited its mediation roster to attorneys.  Any of us can speculate. I doubt that New York courts treat attorneys who mediate differently from other mediators simply because attorneys are professionals subject to disciplinary proceedings.

Here in Massachusetts the Trial Court Department oversees the mediation firms and neutrals providing services in court-connected, court-approved programs. The Trial Court can revoke that approval and remove mediators from the court panels. Whether the mediators are attorneys or not makes no difference.

As far as Scott v. Harris is concerned, did you read the scholarly article and study I pointed you to? I&#039;m scratching my head and trying to figure out why you think Scott v. Harris supports you. A jury never got to see the tape; a group of mostly white guys decided that they didn&#039;t need to. Objective evidence really isn&#039;t, even a videotape.

FYI, Jeff, Florida courts used to permit only attorneys to serve on its civil mediation panels but in response to widespread criticism they&#039;ve changed that rule. Florida gets it; why doesn&#039;t New York?</description>
		<content:encoded><![CDATA[<p>Chris, I don&#8217;t know why New York limited its mediation roster to attorneys.  Any of us can speculate. I doubt that New York courts treat attorneys who mediate differently from other mediators simply because attorneys are professionals subject to disciplinary proceedings.</p>
<p>Here in Massachusetts the Trial Court Department oversees the mediation firms and neutrals providing services in court-connected, court-approved programs. The Trial Court can revoke that approval and remove mediators from the court panels. Whether the mediators are attorneys or not makes no difference.</p>
<p>As far as Scott v. Harris is concerned, did you read the scholarly article and study I pointed you to? I&#8217;m scratching my head and trying to figure out why you think Scott v. Harris supports you. A jury never got to see the tape; a group of mostly white guys decided that they didn&#8217;t need to. Objective evidence really isn&#8217;t, even a videotape.</p>
<p>FYI, Jeff, Florida courts used to permit only attorneys to serve on its civil mediation panels but in response to widespread criticism they&#8217;ve changed that rule. Florida gets it; why doesn&#8217;t New York?</p>
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		<title>By: Chris Herzeca</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-897</link>
		<dc:creator>Chris Herzeca</dc:creator>
		<pubDate>Mon, 17 Aug 2009 14:49:21 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-897</guid>
		<description>Separate point about Jeff&#039;s comment that also goes to mediator accreditation.  Perhaps one reason why the court limited its mediation roster to lawyers is that the court may want to know that it always can sanction improper conduct by a lawyer/mediator, should it occur, by
among other things referring the mediator to a state bar or lawyer association.  There is no similar authority for the court to use in the case of improper mediator...unless, of course, mediators considered themselves a profession and disciplined their own!</description>
		<content:encoded><![CDATA[<p>Separate point about Jeff&#8217;s comment that also goes to mediator accreditation.  Perhaps one reason why the court limited its mediation roster to lawyers is that the court may want to know that it always can sanction improper conduct by a lawyer/mediator, should it occur, by<br />
among other things referring the mediator to a state bar or lawyer association.  There is no similar authority for the court to use in the case of improper mediator&#8230;unless, of course, mediators considered themselves a profession and disciplined their own!</p>
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		<title>By: Chris Herzeca</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-896</link>
		<dc:creator>Chris Herzeca</dc:creator>
		<pubDate>Mon, 17 Aug 2009 14:41:57 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-896</guid>
		<description>Well, the Scott v. Harris case proves my point: a majority agreed with the decision based upon a viewing of the videotape.  I think the value of a videotape evaluation is two-fold.  While it ensures that there will be an opportunity for an &quot;appellate&quot; review to make sure the evaluation was reasonable, video evaluation also should force the initial reviewer to try to be dispassionate and objective, knowing that there will be opportunity for review.

As for the me v. we point, I simply believe that any argument for or against accreditation should be based upon what is prudent and beneficial for the profession as a whole.  That&#039;s one of the things being a professional is all about.  Doing what&#039;s good for the game, not just what&#039;s good for me as a player.</description>
		<content:encoded><![CDATA[<p>Well, the Scott v. Harris case proves my point: a majority agreed with the decision based upon a viewing of the videotape.  I think the value of a videotape evaluation is two-fold.  While it ensures that there will be an opportunity for an &#8220;appellate&#8221; review to make sure the evaluation was reasonable, video evaluation also should force the initial reviewer to try to be dispassionate and objective, knowing that there will be opportunity for review.</p>
<p>As for the me v. we point, I simply believe that any argument for or against accreditation should be based upon what is prudent and beneficial for the profession as a whole.  That&#8217;s one of the things being a professional is all about.  Doing what&#8217;s good for the game, not just what&#8217;s good for me as a player.</p>
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		<title>By: Diane Levin</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-894</link>
		<dc:creator>Diane Levin</dc:creator>
		<pubDate>Sun, 16 Aug 2009 17:04:48 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-894</guid>
		<description>Jeff, wow. What bullshit! (Sorry, I couldn&#039;t contain my disgust.) You know how I feel about this - &lt;a href=&quot;http://mediationchannel.com/2007/11/15/myth-or-fact-are-attorneys-the-best-divorce-mediators/&quot; rel=&quot;nofollow&quot;&gt;I&#039;ve written about this issue several times here on this blog&lt;/a&gt;. The notion that someone is uniquely qualified to mediate a particular dispute simply because of their profession of origin is utter nonsense. (Subject matter knowledge is another issue; there are disputes that I think demand subject matter knowledge, where it&#039;s important to be able to speak the disputants&#039; language - it&#039;s why I don&#039;t mediate construction disputes.)

Chris, thanks so much for your comment. I have long thought that videotapes are useful for helping people learn. However, I&#039;m not so confident about the objective value of videotaped mediations in evaluation. The problem is that we can all look at so-called objective evidence and what each of us sees is largely determined by who is doing the looking. Perception itself is culturally and socially constructed. &lt;a href=&quot;http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1081227&quot; rel=&quot;nofollow&quot;&gt;The Scott v. Harris case is I think an instructive example of this&lt;/a&gt;. Unless cultural and social biases can be counteracted, and we are willing to have the honesty to confront them together, the videotapes will have limited usefulness.

In candor, I am troubled by your dismissal of criticisms of credentialing schemes as &quot;more about &#039;Is it good for me?&#039; rather than &#039;Is it good for the profession?&#039;&quot; In my experience, I haven&#039;t heard that. In the discussions online and in person that I have taken part in, I have heard good people, motivated by sincere and very real concerns, give voice to legitimate objections. These objections will not and should not go away; if our field moves forward toward public licensing or credentialing schemes or toward national private accreditation by organizations like ACR, these are objections that will have to be answered and resolved. I have a lot of respect for the naysayers.  (For what it&#039;s worth, I don&#039;t in any event see anything wrong with anyone expressing a little honest self-interest; it&#039;s perfectly normal to wonder, &quot;What&#039;s in it for me?&quot; Why&#039;s that so bad? Why shouldn&#039;t any of us ask how something might impact us directly?)</description>
		<content:encoded><![CDATA[<p>Jeff, wow. What bullshit! (Sorry, I couldn&#8217;t contain my disgust.) You know how I feel about this &#8211; <a href="http://mediationchannel.com/2007/11/15/myth-or-fact-are-attorneys-the-best-divorce-mediators/" rel="nofollow">I&#8217;ve written about this issue several times here on this blog</a>. The notion that someone is uniquely qualified to mediate a particular dispute simply because of their profession of origin is utter nonsense. (Subject matter knowledge is another issue; there are disputes that I think demand subject matter knowledge, where it&#8217;s important to be able to speak the disputants&#8217; language &#8211; it&#8217;s why I don&#8217;t mediate construction disputes.)</p>
<p>Chris, thanks so much for your comment. I have long thought that videotapes are useful for helping people learn. However, I&#8217;m not so confident about the objective value of videotaped mediations in evaluation. The problem is that we can all look at so-called objective evidence and what each of us sees is largely determined by who is doing the looking. Perception itself is culturally and socially constructed. <a href="http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1081227" rel="nofollow">The Scott v. Harris case is I think an instructive example of this</a>. Unless cultural and social biases can be counteracted, and we are willing to have the honesty to confront them together, the videotapes will have limited usefulness.</p>
<p>In candor, I am troubled by your dismissal of criticisms of credentialing schemes as &#8220;more about &#8216;Is it good for me?&#8217; rather than &#8216;Is it good for the profession?&#8217;&#8221; In my experience, I haven&#8217;t heard that. In the discussions online and in person that I have taken part in, I have heard good people, motivated by sincere and very real concerns, give voice to legitimate objections. These objections will not and should not go away; if our field moves forward toward public licensing or credentialing schemes or toward national private accreditation by organizations like ACR, these are objections that will have to be answered and resolved. I have a lot of respect for the naysayers.  (For what it&#8217;s worth, I don&#8217;t in any event see anything wrong with anyone expressing a little honest self-interest; it&#8217;s perfectly normal to wonder, &#8220;What&#8217;s in it for me?&#8221; Why&#8217;s that so bad? Why shouldn&#8217;t any of us ask how something might impact us directly?)</p>
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		<title>By: Cross-Culture Tweets &#8211; Week 33 of 2009</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-893</link>
		<dc:creator>Cross-Culture Tweets &#8211; Week 33 of 2009</dc:creator>
		<pubDate>Sun, 16 Aug 2009 15:31:24 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-893</guid>
		<description>[...] The log in your eye: eliminating gender bias in mediator performance evaluations — Mediation Channel [...]</description>
		<content:encoded><![CDATA[<p>[...] The log in your eye: eliminating gender bias in mediator performance evaluations — Mediation Channel [...]</p>
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		<title>By: Chris Herzeca</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-890</link>
		<dc:creator>Chris Herzeca</dc:creator>
		<pubDate>Sat, 15 Aug 2009 14:27:02 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-890</guid>
		<description>I have blogged (http://mediation-meditations.blogspot.com/2009/07/how-i-would-license-mediators.html) about Safe Horizon&#039;s accreditation process, which results in a video evaluation.  While the prospect of humans judging humans is likely to involve bias and error at times, as you point out, I would point out that processes often are created to reduce these ill effects in similar contexts.  For example, we don&#039;t eliminate trial courts, we offer appellate review.  I believe that the production of a video of a mock mediation, judged against an agreed list of &quot;toolkit&quot; mediation skills that the mediator is expected to exhibit and the evaluator is required to apply, is a good method to review competence and guard against bias.  If the mediator believes there was bias and a mistake was made, you can always &quot;go to the videotape&quot;.

The whole point about accrediting mediators is that it will covert what is now a practice into a profession.  Transition, like all transitions, can be messy, and I could see implementing accreditation by godfathering all current mediators with a certain experience level.  That is the way of the world when change of this type is sought.  When I read through most complaints about accreditation and I use &quot;active listening&quot;, I sense that objections to accreditation are more about &quot;Is it good for me?&quot; rather than &quot;Is it good for the profession?&quot;  So, don&#039;t fret mediators, it likely won&#039;t be about you.</description>
		<content:encoded><![CDATA[<p>I have blogged (<a href="http://mediation-meditations.blogspot.com/2009/07/how-i-would-license-mediators.html" rel="nofollow">http://mediation-meditations.blogspot.com/2009/07/how-i-would-license-mediators.html</a>) about Safe Horizon&#8217;s accreditation process, which results in a video evaluation.  While the prospect of humans judging humans is likely to involve bias and error at times, as you point out, I would point out that processes often are created to reduce these ill effects in similar contexts.  For example, we don&#8217;t eliminate trial courts, we offer appellate review.  I believe that the production of a video of a mock mediation, judged against an agreed list of &#8220;toolkit&#8221; mediation skills that the mediator is expected to exhibit and the evaluator is required to apply, is a good method to review competence and guard against bias.  If the mediator believes there was bias and a mistake was made, you can always &#8220;go to the videotape&#8221;.</p>
<p>The whole point about accrediting mediators is that it will covert what is now a practice into a profession.  Transition, like all transitions, can be messy, and I could see implementing accreditation by godfathering all current mediators with a certain experience level.  That is the way of the world when change of this type is sought.  When I read through most complaints about accreditation and I use &#8220;active listening&#8221;, I sense that objections to accreditation are more about &#8220;Is it good for me?&#8221; rather than &#8220;Is it good for the profession?&#8221;  So, don&#8217;t fret mediators, it likely won&#8217;t be about you.</p>
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		<title>By: Jeff Thompson</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-889</link>
		<dc:creator>Jeff Thompson</dc:creator>
		<pubDate>Sat, 15 Aug 2009 10:21:44 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-889</guid>
		<description>Diane,

There really seems to be a divide increasing between the &quot;Haves&quot; and &quot;Have Nots&quot;.  The &quot;Haves&quot; being the mediators with a law degree.
I recently wrote how a Court ADR program here in NY is now paying mediators ($600 for the first 4 hours, $250 each additional).  That&#039;s the good new.
The bad news is the rule states in order to be on the mediator roster, one has to also be an attorney (also described as being reasonable).
Certification could possibly be what helps level the playing field.</description>
		<content:encoded><![CDATA[<p>Diane,</p>
<p>There really seems to be a divide increasing between the &#8220;Haves&#8221; and &#8220;Have Nots&#8221;.  The &#8220;Haves&#8221; being the mediators with a law degree.<br />
I recently wrote how a Court ADR program here in NY is now paying mediators ($600 for the first 4 hours, $250 each additional).  That&#8217;s the good new.<br />
The bad news is the rule states in order to be on the mediator roster, one has to also be an attorney (also described as being reasonable).<br />
Certification could possibly be what helps level the playing field.</p>
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		<title>By: Diane Levin</title>
		<link>http://mediationchannel.com/2009/08/14/the-log-in-your-eye-eliminating-gender-bias-in-mediator-performance-evaluations/comment-page-1/#comment-888</link>
		<dc:creator>Diane Levin</dc:creator>
		<pubDate>Sat, 15 Aug 2009 10:10:43 +0000</pubDate>
		<guid isPermaLink="false">http://mediationchannel.com/?p=2135#comment-888</guid>
		<description>Phil, thanks! I&#039;m still on the fence with the whole issue, but the more I weigh the question of public credentialing, the less I support it.

I don&#039;t trust evaluation for the big reason I outlined in this post; you&#039;ve raised other good concerns - namely, the very real bias against mediators who aren&#039;t attorneys. Despite the ABA&#039;s opinion issued several years ago making it plain that mediation does not constitute the practice of law, I have met mediating lawyers who think otherwise. They remain determined to protect their turf and bar the door to mediators who don&#039;t have a bar card. I even heard respected leaders in our field say so while I was at the ABA Section on DR spring conference in NYC.

Too bad. Some of the most talented mediators I know and work with aren&#039;t lawyers. And at the beginning of my mediation career I often felt that my legal training was a handicap, not a plus in my favor.</description>
		<content:encoded><![CDATA[<p>Phil, thanks! I&#8217;m still on the fence with the whole issue, but the more I weigh the question of public credentialing, the less I support it.</p>
<p>I don&#8217;t trust evaluation for the big reason I outlined in this post; you&#8217;ve raised other good concerns &#8211; namely, the very real bias against mediators who aren&#8217;t attorneys. Despite the ABA&#8217;s opinion issued several years ago making it plain that mediation does not constitute the practice of law, I have met mediating lawyers who think otherwise. They remain determined to protect their turf and bar the door to mediators who don&#8217;t have a bar card. I even heard respected leaders in our field say so while I was at the ABA Section on DR spring conference in NYC.</p>
<p>Too bad. Some of the most talented mediators I know and work with aren&#8217;t lawyers. And at the beginning of my mediation career I often felt that my legal training was a handicap, not a plus in my favor.</p>
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