Daily Archives: March 9, 2009

Negotiating disability

barriers to negotiationLast summer an online magazine for entrepreneurial women elevated form over substance when it advised its audience to accessorize for that big negotiation and mimic the “look” of the person on the other side of the table. I responded with a post criticizing the undue focus on physical appearance:

Behind it lurks a whole array of social justice issues uncomfortable to discuss but urgent for us to face — women and aging, youth and beauty, race and skin color, antipathy toward the obese, prejudice against those with disabilities or deformities.

In urging women to “mimic” the look of their bargaining counterpart, how would the author of this article counsel the 60-year-old woman negotiating with her 30-year-old prospective boss? Or a woman of color negotiating in a predominately white workplace? Or a woman wearing a hijab? Or a woman with a face disfigured in a car crash, negotiating with people who are unscarred and whole?

We are told not to judge a book by its cover yet repeatedly we do nonetheless, reducing others to something less than the sum of their parts. We make snap judgments, too often wrong ones, on the basis of physical appearance. We mistake mere emblems of authority — the business suit or the white coat — for actual authority. We rely on beauty as a proxy for intelligence, social skills, and talent.  And our discomfort with differences can lead those who are not disabled to stigmatize and shun those who are.

Consider the recent case of BBC children’s television host Cerrie Burnell. The BBC’s decision to cast Burnell, who has only one hand, sparked strong reaction from some parents who claimed that her disability would frighten children.

The BBC made the decision to hire Burnell; others obviously would not have. For those with disabilities not all barriers are made of concrete or stone. And some still block access to a seat at the negotiating table.

(Hat tip @NaropaPeace.)

Round-up of noteworthy articles for mediators, negotiators

roundup of mediation articlesFor the past month, I’ve been test-driving Twitter, a Web 2.0 microblogging, messaging, and social media tool. I’ll be discussing those experiences later this week, but in the meantime, I thought I’d pull together a sampling of articles I’ve been sharing with my followers on Twitter.

If you’re already on Twitter, you can follow me at @dianelevin. Or you can subscribe to the RSS feed for my Twitter updates.

Voodoo economics: seeking psychic advice for financial decision making

fortune tellingPick up a newspaper these days or tune in to your local TV news station, and there it is — another story about the consequences of bad decision making.

Meanwhile, publishers fill bookstore shelves with texts prescribing remedies for poor judgment, warning us that we are predictably irrational or nudging readers toward wiser choices, while excellent sources online abound, inviting us to examine the forces that influence our conduct or shape our assumptions.

Human nature, however, seems to resist mightily these efforts to improve decision making, despite the daily reminders of the risks of bad judgment. Concerned about uncertainty in their financial futures, some people these days are seeking advice — not from accountants, financial planners, tax attorneys, career coaches, or credit counselors — but from psychics.

Are you making decisions based on magical thinking or wishful predictions about the future? Or on sound advice from knowledgeable experts, information from trustworthy sources, and good common sense?