
This Thursday and Friday in Boston I’m teaching a program on the essentials of mediation training with Charles Doran, executive director of Mediation Works Incorporated. In preparation for the program, I’ve been pulling together materials on mediation and negotiation training, including the following articles, videos, web sites, and exercises available online. The exercises at the end are ones I’ve collected here on Mediation Channel.
Reading (all in PDF)
- Professor John Wade, Director of the Dispute Resolution Centre, Bond University, “Re-inventing the Pyramid: A Process for Teaching and Learning in Mediation and Negotiation Courses“
- Professor John Wade, Director of the Dispute Resolution Centre, Bond University, “Defining ‘success’ in negotiation and other dispute resolution training“
- Kelly Lynn Anders, Associate Dean of Student Affairs, Washburn University School of Law, “‘I’ Before ‘E’, Except in Mediation: Training Introverts to Use Extroverted Techniques to Become Stronger Mediators“
- Thomas H. Smith, “Do the Experts Mean What Their Metaphors Say? An Exploration of Metaphor in Mediation Literature“
- Stephen B. Goldberg and Margaret L. Shaw, “The Secrets of Successful (and Unsuccessful) Mediators“
- Max H. Bazerman et al., “Getting More out of Analogical Training in Negotiations: Learning Core Principles for Creating Value“
Videos
Web sites
- Campus ADR Tech Blog – a collection of online learning tools for teaching conflict resolution
- Mediate.com – archive of articles on mediation training
- ADR Prof Blog – discussing issues related to teaching ADR in higher education
Exercises and miscellany
- Negotiating styles – an interactive game
- Open-ended questions: a lateral thinking puzzle
- Cash register exercise – an uncritical inference test
- A joke to teach problem solving

Thanks for these! And thanks for your valuable blog.
Catherine, you are so very welcome! And thanks for your kind words – I’m glad to know that you find this blog useful.
Hi, Diane -
Thanks for this very useful material. I’m developing some online courses in the public policy collaboration field, and these references are excellent for getting familiar with what’s out there now.
John
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