Monthly Archives: February 2009

Articles, videos, and exercises online for the mediation trainer

Stuff online for mediation trainers

This Thursday and Friday in Boston I’m teaching a program on the essentials of mediation training with Charles Doran, executive director of Mediation Works Incorporated. In preparation for the program, I’ve been pulling together materials on mediation and negotiation training, including the following articles, videos, web sites, and exercises available online. The exercises at the end are ones I’ve collected here on Mediation Channel.

Reading (all in PDF)

Videos

Web sites

Exercises and miscellany

Is this the end of blogging?

If you’re a member of either the legal or ADR blogging community (or both, like me, who stands with one foot in each of those worlds), maybe you’ve noticed it. Something feels different.

It’s like a funeral around here. Last week, Robert Ambrogi marked the passing of two popular law blogs. David Giacalone, retired attorney and mediator, and the poet laureate of the legal blogging community, announced that he would stop blogging as of March 1, 2009. And the anonymous editor of Blawg Review, the high-quality review of legal blogging, wonders, “Is this the end?” with the publication of the 200th issue, prompting Dan Hull to invoke magic to prevent the death of this mighty blogging institution.

Among mediation bloggers, we’ve had a death in the family as well: one of the first of the mediation blogs, Mediation Mensch. And I’ve noticed less of the reciprocal linking, the luminous web of conversation weaving one blog to the next, and the robust debates we ignited. Increasingly it seems we are talking to ourselves alone here in the dark. The conversation has been outsourced to Twitter, the microblogging and instant messaging tool that is all the rage these days. But what happens to the quality of conversation in a place which limits messages to 140 characters?

Do these portents herald the end of blogging? Or is it just change, making way for the Next New Thing? Look out, you rock ‘n’ rollers:

http://www.youtube.com/v/FLgGpV8lZFg&hl=en&fs=1&rel=0

Mediating between law and mediation: time for both sides to declare a cease-fire

Time for ceasefire between mediation and lawLast week I got a phone call from a third-year law student interested in learning more about mediation. Toward the end of our conversation, she told me that her fellow students mocked her interest in mediation practice, dismissing it as “touchy-feely, Kumbaya-singing crap”.

Despite the fact that 21st century legal practice is going to demand more of lawyers than the moot courtroom skills that the first year drills into law students, these students have absorbed the message that negotiation and problem solving hold little value for the practicing attorney. It made me wonder what exactly their law school is teaching them.

Unfortunately, this contempt for and suspicion of mediation is not an anomaly in the law, although fortunately, too, I encounter it with less and less frequency these days as more lawyers are trained in mediation and more law schools teach mediation advocacy and negotiation skills.

Mediators, however, all too often show a similar disdain for litigation, as fellow blogger and mediator Chris Annunziata pointed out just like week, forgetting that the “alternative” in “alternative dispute resolution” denotes choice, and that sometimes court, not mediation, can be the best choice for disputants.

Bridging the divide between lawyers and mediators“, a series of posts I wrote two years ago, confronted this mutual distrust. As introduction I wrote,

Although one field goes so far as to frame itself as an alternative to the other, there is in fact much overlap and common ground between these two seemingly different fields.

There is much that each can learn from the other. Knowledge of one provides a deeper appreciation for the traditions and qualities of the other.

The problem though is that all too often attorneys and mediators view each other as rivals, not partners, in dispute resolution…

My goal is threefold: to help each field better understand and appreciate the other, challenge and debunk some urban legends, and to rehabilitate lawyers and mediators in each other’s eyes.

I propose, in effect, to mediate between mediation and the law.

I think it’s definitely time to rerun this series here on Mediation Channel. Law students, lawyers, and mediators, take note:

Intro: Bridging the divide

Part 1: Valuing the rule of law

Part 2: What mediators can do for lawyers

Part 3: What lawyers can do for mediators

Mediating on YouTube

mediation on youtubeIt didn’t take long for mediators to leverage the power of YouTube.  A search on YouTube for “mediation” today yields almost 4,000 results, impressive even when you take into account the fact that some of those search results include “meditation” misspelled and “Mediate“, an INXS song from 1987.

Among the video clips on mediation that populate the extensive YouTube library is this one: an enterprising mediator persuaded two clients to let the camera into the mediation room and then uploaded excerpts to YouTube, where you can see some of the negotiations involving a neighborhood dispute over a dog.

You can view it here on YouTube. Creative use of social media for marketing or the mediation profession going to hell in a handbasket? You be the judge.

More negotiation lessons from humor

Questions before decisionsLast fall, in “A negotiator walks into a bar“, I passed along a humorous story offering lessons in problem solving that a friend happened to email me. Over the weekend, this same friend emailed me another joke, which likewise serves double-duty as a cautionary tale for negotiators.

Here it is:

A large company, thinking it was high time for a shake-up, hired a new CEO.

The new boss was determined to rid the company of all slackers.

On a tour of the facilities, the CEO noticed a guy leaning against a wall. The room was full of workers, and the CEO wanted them to know that he meant business. He walked up to the guy leaning against the wall and demanded, “How much money do you make a week?” A little surprised, the guy looked at him and replied, “I make $400 a week. Why?”

The CEO pulls out his wallet, hands the guy $1,600 in cash and yells, “Here’s four weeks’ pay, now get out and don’t come back!”

Feeling pretty good about himself, the CEO looked around the room and asked, “Does anyone want to tell me what that slacker did around here?”

For a moment, silence reigned. Then, a worker close by gathered the courage to speak up: “Pizza delivery guy from Domino’s.”

The moral of the story: ask questions before you decide, not after.

Blue for creativity, red for attention to detail: study shows effect of colors on brain

Colors influence our ability to be creative or attentiveAccording to a study conducted by Juliet Zhu, professor of marketing at the University of British Columbia Sauder School of Business, colors can affect the brain, influencing our ability to attend to details or generate ideas. The study indicates that red increases attentiveness, and blue promotes creativity and brainstorming.

Remember that the next time you redecorate your mediation office.

Twittering from the mediation table: social media come to ADR

twitterI recently joined Twitter.  Twitter, for those of you not yet familiar with this social media tool, is a social and business networking, microblogging, and instant messaging service.

Messages sent via Twitter are short, limited to 140 characters, demanding an economy of expression of its users. Twitter is based on one simple question: “What are you doing?”  Millions of users around the globe are eager to answer, sharing with their network brief updates, news, and ideas sent via computers and cellphones.

Not surprisingly, Twitter, God help us, has come to mediation.  Mediators and clients alike are sending dispatches from the mediation table addressing a range of topics:

A Twitter member for only 7 days, I remain undecided about Twitter’s usefulness to me and plan to tell you what I think once I’ve given it a little more time. Others have ably weighed in, pro and con. If you’d like to connect with me via Twitter, you can follow me here.