If you’re an experienced mediator who wants to master the essentials of effective mediation training, please join me in Boston for the Mediation Works Incorporated Train the Trainer Institute, on Thursday, February 26 and Friday, February 27, 2009.
I’ll be teaming up with mediator, trainer, and ombuds Charles Doran, MWI’s executive director. This program covers:
- Program Design and Marketing – How to define and meet the needs of participants; staying focused on goals and outcomes; the logistics of putting on a successful training; programmatic and administrative issues; internal and external program promotion; translating experience into basic concepts that trainees can internalize and practice; delegating pre- and post-training responsibilities within the training team; designing and analyzing diagnostic forms.
- Delivery - Presenting concepts with impact; selecting and using different delivery media; how to be a facilitator, leader, coordinator (all at the same time); setting up the room; facilitating skill-building exercises; fostering group participation and self-reflection; coaching role-plays and providing feedback to trainees; dealing with difficult participants.
- Evaluation and Follow-up – Designing effective feedback and evaluation methodologies; delivering feedback to participants during and after the program; incorporating lessons learned into future programs; and more.
The highly interactive, hands-on program will be held at the historic Union Club on Boston’s Beacon Hill, at 8 Park Street.
Registration and more information is available at the MWI web site. I hope to see you there.