From the monthly archives:

May 2008

value of a human lifeOne case haunts me still, from the days when I was practicing law. The clients were parents left bereft by a tragedy that no mother or father should ever have to face.

A driver in a truck, speeding down a quiet suburban street one warm spring morning, struck and critically injured their 12-year-old son, who was riding his bicycle with his friends. The boy was rushed by ambulance first to the local hospital and then transferred to the city hospital better equipped to deal with injuries so severe. For three long months he suffered in great pain, his anguished parents by his hospital bed, until, on a day in late summer, he died.

A moment of careless haste on the part of a driver in a hurry on his route, and a young life senselessly ends.

Liability was never at issue. But to settle the claims against them, the insurance companies involved naturally required proof of our clients’ loss. We produced it all — the police report, statements of eye witnesses, ambulance and hospital records, medical bills, statements from his attending physicians and nurses, affidavits from family members. Even the diary his mother kept of her son’s final days.

There was something indecent about these negotiations, these efforts to reduce to a dollar figure a human life — as if the impact of the death of a 12-year-old boy on his parents could be calculated down to the last decimal point. My own son was 7 at the time, which made this case particularly hard. It hit too close to home, too close to the heart.

The case left me with unsettling questions: How can we possibly place a value on a human life? Why must judgments and settlements value some lives more highly than others? What dollar amount would represent my loss to my family? Or your loss to yours?

Others ask these questions, too. Over the weekend, Kenneth Feinberg, the attorney and ADR professional known for his work in the 9/11 and Virginia Tech cases, shared his thoughts on the National Public Radio program This I Believe when he asked himself, “What Is the Value of a Human Life?” He describes his own personal struggle as he grappled with his legal training and his conscience and gives the conclusion he reached:

In the case of Sept. 11, if there is a next time, and Congress again decides to award public compensation, I hope the law will declare that all life should be treated the same. Courtrooms, judges, lawyers and juries are not the answer when it comes to public compensation. I have resolved my personal conflict and have learned a valuable lesson at the same time. I believe that public compensation should avoid financial distinctions which only fuel the hurt and grief of the survivors. I believe all lives should be treated the same.

Read Feinberg’s essay, and ask yourself the same hard questions.

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International Dispute Negotiation podcastOne of the best aspects of the digital age is the ability to connect to ideas and news whose source lies far from our own front steps. These ideas from across the globe are not only stimulating for their novelty; they also affirm, since they highlight our commonalities, not just our differences.

Since I was introduced to it last November, one of my favorite sources for information and fresh thinking with a global perspective is the International Dispute Negotiation podcast.

International Dispute Negotiation, presented by the International Institute for Conflict Prevention & Resolution (CPR), explores ways people across a wide range of countries, backgrounds, and professions approach the resolution of disputes. International Dispute Negotiation is hosted by Michael McIlwrath, Senior Counsel, Litigation for GE Infrastructure – Oil & Gas, based at his company’s headquarters in Florence, Italy.

For each podcast Michael plays knowledgeable and affable host to influential leaders and thinkers about ADR and negotiation in international contexts. These beautifully produced podcasts offer revelations from all sides of the negotiation table, with episodes that have included:

Now available is Michael’s most recent interview: Mediating from Singapore: An Interview with Christopher Lau.

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Collaboration Not Litigation AleWhen you toast your next successfully concluded mediation, you may want to think about hoisting a glass of Collaboration Not Litigation Ale, brewed by the Avery Brewing Company in Boulder, Colorado.

May I recommend as a suitable accompaniment some delectable “Make barbecue not war” spareribs?

Bottoms up!

(Here’s to the Legal Antiquarian for the link.)

(Photo credit: Laura Nubuck.)

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The many faces of the law at Blawg Review

by Diane Levin on May 23, 2008

in Blawg Review

Many faces of Blawg ReviewEach week through the viewpoint of a different host, Blawg Review, the revolving blog carnival which presents the best in legal blogging, shows its readership a new perspective on law, the legal profession, and legal scholarship.

Consider as my proof the dazzling array of viewpoints courtesy of the last five hosts:

Blawg Review #161 promises to deliver a caffeinated jolt this coming Monday morning – it’s hosted by the Patent Baristas.

[Update: Blawg Review #161 has been posted. It pays moving homage to Memorial Day, a day when the U.S. remembers its military dead.]

(Photo credit: Luiz Baltar.)

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Online and print resources for new mediators and negotiatorsWithout a doubt one of my favorite things in the whole world to do is to teach people how to mediate. For many people, a basic mediation training is their first introduction to conflict resolution theory and to new ways of thinking about negotiation, and it’s rewarding and fun for me to guide people through those early discoveries.

It’s important to remember that completion of a basic mediation training is not an end but a beginning, an initial step toward the practice of mediation. There’s a whole wide world of ideas waiting to be discovered or to be explored in far greater depth than a 40-hour mediation training can provide.

I’ve pulled together a list of recommended resources, both in print and on the web, to help new mediators continue their journey, arranging them by topic. And I invite readers and fellow bloggers to add their own suggestions.

Mediation, Conflict Resolution, and Consensus-Building

The following books represent a sample of the many texts available on these topics.

Mediating Dangerously: The Frontiers of Conflict Resolution, by Kenneth Cloke

The Promise of Mediation: The Transformative Approach to Conflict, by Robert A. Baruch Bush and Joseph P. Folger

The Dynamics of Conflict Resolution: A Practitioner’s Guide, by Bernard Mayer

The Mediator’s Handbook, by Jennifer Beer (for new mediators)

The Power of a Positive No: How to Say NO and Still Get to Yes, by William Ury

Breaking Robert’s Rules: The New Way to Run Your Meeting, Build Consensus, and Get Results, by Lawrence E. Susskind and Jeffrey L. Cruikshank

Finding information on mediation and conflict resolution on the web can be overwhelming. Google the word “mediation”, and you’ll get more than 24 million results. For the best, most up-to-date information on mediation, or for debate and discussion on the field’s most controversial topics, I recommend Mediate.com, the premiere ADR web site, and ADR blogs and podcasts. Click on the link to my blogroll to see what blogs I’m reading, view Mediate.com’s list of Featured Blogs, or visit the World Directory of ADR Blogs, which indexes blogs, vblogs, and podcasts from over two dozen countries, listed by country and by category, all related to alternative dispute resolution.

Negotiation

Since mediation is often called assisted negotiation, it’s important to be familiar with negotiation theory and strategies. In addition to the classic Getting to Yes: Negotiating Agreement Without Giving In, by Roger Fisher and William Ury, consider the following texts as you build your negotiation library:

Bargaining for Advantage: Negotiation Strategies for Reasonable People, by G. Richard Shell

Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond, Deepak Malhotra and Max H. Bazerman

The Negotiator’s Fieldbook, edited by Andrea Kupfer Schneider and Christopher Honeyman

Ask for It: How Women Can Use the Power of Negotiation to Get What They Really Want, by Linda Babcock and Sara Laschever

Beyond Reason: Using Emotions as You Negotiate, by Daniel Shapiro and Roger Fisher

Online negotiation resources abound. You can receive announcements of upcoming events (many of which are free) and explore materials and articles at the Program on Negotiation at Harvard. Or sign up for the free Harvard Business School Working Knowledge newsletter, which covers negotiation and leadership.

To find blogs and podcasts on negotiation, visit the World Directory of ADR Blogs. Two podcasts that I especially recommend are Negotiating Tip of the Week, a 3-minute podcast on important topics in negotiation, and International Dispute Negotiation, which provides a global perspective on negotiation and ADR through interviews with leaders and influential thinkers around the world.

Decision-Making, Influence, and the Mind

Mediators help people make difficult decisions — decisions which hopefully are rational and informed ones. Several books offer insights into how humans process information, make sense of their world, weigh decisions, and make judgments.

Influence: The Psychology of Persuasion, by Robert Cialdini

Predictably Irrational: The Hidden Forces That Shape Our Decisions, by Dan Ariely

A Mind of Its Own: How Your Brain Distorts and Deceives, by Cordelia Fine

Sites that will help you understand better the workings of your own mind include Project Implicit, a site for testing your hidden biases; the Visual Cognition Lab video demonstrations of inattentional blindness; and Brains on Purpose, a blog that explores the link between neuroscience and conflict resolution.

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An excellent resource for scholarly articles on all the topics highlighted above is the Social Science Research Network, with a searchable database of articles many of which can be downloaded in PDF for free.

Finally, for more online resources on conflict resolution, negotiation, ADR, as well as diversity and culture guides for business travelers and negotiators, visit the resource page on my web site.

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Where were the mediators in the Microsoft-Yahoo negotiations?

May 11, 2008 Mediation

Collaborative lawyer and ADR professional David Hoffman, in an op-ed in the Christian Science Monitor, asks, “Microsoft and Yahoo: Where were the mediators?“
David makes the strong case that mediation could have made all the difference, getting these digital technology giants to yes:
In the Microsoft-Yahoo negotiations, a mediator could have helped in several concrete ways.
First, since [...]

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Thinking globally: combating geographic illiteracy in the U.S.

May 11, 2008 Global and Cultural Awareness

Susan Jacoby, the author of The Age of American Unreason, a polemic on anti-intellectualism in the U.S., has accused Americans of a lack of global awareness. There is indeed evidence to support her views: a geographic literacy study conducted by National Geographic in 2006 found that six in 10 Americans ages 18 to 24 [...]

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What About Clients? No, What About Paris?

May 11, 2008 Blogs and Bloggers

Brevity, said the Bard, is the soul of wit.
If you seek proof of the truth of that maxim, then look no further than What About Clients?, one of the very best of the legal blogs. Irreverent, edgy, and smart, with a keen international focus, What About Clients? has long made the case that in [...]

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Difficult conversations: Exploring Race provides forum for honest talk on racial issues

May 8, 2008 Global and Cultural Awareness

In a speech in March, U.S. presidential candidate Barack Obama initiated a national conversation about race. He reminded Americans that “that your dreams do not have to come at the expense of my dreams; that investing in the health, welfare, and education of black and brown and white children will ultimately help all of America [...]

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Have you thanked your mentor lately?

May 8, 2008 ADR

If we are fortunate, mentors await us along our path, reaching out a hand to guide us when the road grows rocky or shining a light on the way ahead. Later our lives lead us miles and years from our own beginnings. In keeping our eyes on the path ahead, it’s easy sometimes to [...]

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