Monthly Archives: January 2008

Up my sleeve: body art reveals the inner life of lawyers

Lawyers with body art subject of new book Inked IncAt CKA Mediation Blog, Chris Annunziata asks, “What Is Appropriate Law Firm Attire Nowadays?

I would pose a far more interesting question: what might that attire be concealing?

We mediators are keepers of secrets. People trust us with sensitive information. We know their vulnerabilities, their self-doubt, their long-nursed wrongs, their secretly nurtured hopes. We have seen the hiding places of the human heart.

Yet it’s not only mediators to whom confidences are trusted. Designer and corporate lawyer David Kimelberg is the creator of Inked Inc., a photography project and book exploring the intersection of corporate and alternative culture, in which professionals roll up their sleeves and reveal the tattoos beneath the pinstripes.

An online gallery of photos of lawyers, doctors, and other professionals shows us images of these individuals in work clothes as well as of the body art they keep hidden from their colleagues. (There are, alas, no mediators, in case you were wondering.) It provides a candid look at individuals straddling the line between the professional and the personal, the corporate and the countercultural, as they proclaim their individuality in a conventional world.

Inked Inc. also provides an online social community.

So . . . inquiring minds want to know. What’ve you got up your sleeve?

Creativity and decision-making resources online at Air Force University

Great ideas online for creativity and decision makingYou wouldn’t expect that a military web site would be a great resource for the peace-loving conflict resolution crowd, but you’d be wrong.

Air Force University maintains on its web site one of the most comprehensive lists of creativity, problem-solving, critical thinking, and decision-making resources I think I’ve ever encountered. Find links to information on everything from emotional intelligence to creativity and innovation to fallacies in logic.

Happy browsing.

Mediator ethics: how professional codes of conduct fall short

What choice for mediators facing ethical dilemmas?ADR scholar and law professor Michael Moffitt has rightly lamented the lack of meaningful guidance that professional rules of conduct for mediators provide the practitioner. This is especially so when more than one ethical duty is at stake, since codes of conduct provide no instruction on how best to balance one ethical duty against another.

A case from Pennsylvania demonstrates the challenges real-life issues raise. The York Daily Record reports on the controversy generated by the selection of a neutral to mediate a land seizure dispute between county commissioners and land owners. The mediator had served as re-election campaign manager for the president commissioner, who had voted in favor of the land owners. All parties were aware of the mediator’s ties, yet selected him because of his reputation for honesty as the best person to help them settle their differences. Meanwhile, some members of the public are not pleased by the decision.

It’s a real-life case that pits two ethical duties against each other: party self-determination on the one hand, and on the other, the duty to identify, disclose, and avoid conflicts of interest.

If it were you, what would you have done?

Mediation in the courts: justice served or denied?

Is justice blind?Over 30 years ago at the historic Pound Conference Harvard Law School professor Frank Sander delivered a paper in which he set forth his vision for a multi-door courthouse. In “The Pound Conference: Perspectives on Justice in the Future”, Sander reminded his audience of litigation’s limits with its:

“use of a third party with coercive power, the usually ‘win or lose’ nature of the decision, and the tendency of the decision to focus narrowly on the immediate matter in issue as distinguished from a concern with the underlying relationship between the parties.

and described the transformative effects of mediation, particularly:

its capacity to reorient the parties toward each other, not by imposing rules on them, but by helping them to achieve a new and shared perception of their relationship, a perception that will redirect their attitudes and dispositions toward one another.

Sander described a courthouse which offered many avenues for justice, uniquely suited to the dispute and the disputants. Sander’s paper helped launch a revolution in ADR and the American legal system.

While ADR today is institutionalized in courts throughout the U.S. and the world, not all would agree that the result has been better access to justice.

New Zealand mediator Geoff Sharp points his readers this morning to a post by Tulane University Law School Professor Alan Childress on the Legal Profession blog that argues for the “Value of Litigation: Against Settlement and Mediation“.

Professor Childress raises serious questions about a justice system that seems to place greater value on settling cases than on serving justice. He evokes New York subway vigilante Bernhard Goetz, who shot four youths in 1984. Several years earlier, Goetz was mugged and beaten by three youths in a Manhattan subway station. The court offered him the opportunity to mediate his dispute with one of his assailants, but Goetz declined.

Childress speculates that “[i]t is quite possible that Goetz was not snapped by subway crime or ‘kids today,’ but rather by a legal system that no longer wants to state right or wrong, or enforce norms, just dispute-resolve”. He reminds readers that “The Goetz example was used well to argue that law and courts have important social value, in many kinds of cases, that go way beyond dispute resolution, or even trendy alternative dispute resolution”, citing Albert W. Alschuler’s “Mediation with a Mugger: The Shortage of Adjudicative Services and the Need for a Two Tier Trial System in Civil Cases“, 99 Harv. L. Rev. 1808 (1986) (not available free online).

From “Mediation with Mugger”:

Goetz’s unwillingness to rely on a legal system that had invited mediation with his attacker — as well as the public’s initially favorable response to Goetz’s act of violence — suggests what can befall a society whose legal system fails or is perceived to fail.

Although Goetz’s act suggests a lesson about retribution and criminal justice, it also offers a broader lesson about procedure. Goetz’s despair and indignation may not have been entirely the product of his sense that his attacker had gone unpunished. More fundamentally, Goetz may have concluded that no one in the legal system had been willing to listen and to determine whether this mugger deserved punishment. In place of a prompt hearing at which a judge or jury would decide what had happened, this system had offered a conciliation proceeding designed to encourage the victim and the victimizer to resolve their differences and go on their way. The apparent procedural default of a bureaucratized and overburdened legal system may have fueled Goetz’s sense of injustice as much as his misperception of the substantive outcome.

(Emphasis added.)

It is true that overburdened courts often place undue emphasis on getting cases settled. And there is evidence to support the claim that all too often litigants, particularly those who are unrepresented and unfamiliar with the law, are coerced to mediate and settle cases. And few these days would credibly claim that mediation is appropriate for every dispute. Justice must always come first — and certainly well ahead of administrative or bureaucratic goals.

I agree with Childress that the courts serve a crucial role, and that the Goetz case does raise disturbing questions that the mediation field should not shy away from. But I wonder whether the Goetz case serves as the best example of a very real and vexing problem. It involved a criminal complaint, not a civil one. Should the failings of a criminal justice system serve as evidence to condemn the mediation and settlement of civil disputes?

In addition, the problem may not have arisen from the offer of mediation but instead with the failure of the court to communicate with a victim of crime. Goetz was sent home without ever learning of the fate of his attacker. According to “Mediation with a Mugger,”

[Goetz's assailant] was ultimately punished for his crime. He later received a three-to-nine year penitentiary sentence for additional robberies committed after his release. At last word, he was still in prison. The victim of the mugging, however, was never told what had happened to his attacker. He thought that the case had ended when he declined the offer of mediation.

This seems more of a bureaucratic failing — a failure to keep a victim informed. While there are many problems that can be laid at the doorstep of ADR, is this one we want to add?

No matter what, an important lesson emerges here. In opening multiple doors to resolution, courts must remember that one size does not fit all. A process that fails to fit is not a just process. Let the process be appropriate for the dispute and those most affected. We must always be asking ourselves, is our priority to settle cases and clear dockets? Or is it to serve justice?

Let’s make it the latter.

International Mediation Institute seeks comments on global mediator competency certification system

The International Mediation Institute (IMI) has convened an Independent Standards Commission to determine the standards, criteria and guidelines which together will make up the IMI global mediator competency certification system.

IMI has posted for international comment first drafts of the standards which can be reviewed and downloaded from the IMI web site. These drafts combine into a competency system that IMI hopes will work internationally. IMI highly values the input of professionals in the field and has established a comment period of 6 weeks to 2 months. The Commission will then convene to review the details in the light of comments received.

If you wish to provide the IMI with your input, please visit IMI online.

If you could hear what I hear

Listen up!If you’ve ever been in an argument over what you thought you heard someone else say, the results of a recent study should come as no surprise.

They suggest that when you hear something, it may not sound the same to me.

From Scientific American Mind & Brain:

…Scientists at the University of Oxford are trying to understand how the ears and the brain work together. They fit ferrets with auditory implants, trained them to respond to sound, and then looked at the way their neurons reacted. It turns out that each ferret’s neurons in the auditory cortex responded to changes in gradual differences in sound ­ but each ferret responded differently.

The researchers say this is applicable to humans. They say this means that our brains are wired to process sounds depending on how our ears deliver that sound. So if you suddenly heard the world through my ears, it might sound quite different.

This explains a lot…

Blawg Review #144 goes on a quest to Middle Earth

Blawg Review #144 goes to Middle EarthLord of the Rings fans, rejoice.

Kevin Thompson at Cyberlaw Central, and three-time host of Blawg Review, the weekly review of the best in legal blogging, sets Blawg Review #144 in Middle Earth.

Mediators may also enjoy reading “Gollum, Meet Sméagol: A Schizophrenic Rumination on Mediator Values Beyond Self-Determination and Neutrality“, by Professor James Coben, Director of the Dispute Resolution Institute at Hamline University School of Law, an article that challenges mediation’s long-cherished notions of self-determination and neutrality and invites practitioners to consider the importance of other values in mediation: justice and community, and the connection and interplay between the two.

The quest stands upon the edge of a knife. Stray but a little and it will fail. But hope remains, if friends stay true.

Don’t miss Blawg Review #144.

Send lawyers, guns and mediators: what songs would be on your mediation playlist?

Mediator's playlistOn the ABA Journal Daily News web site, the Question of the Week asks “Which Songs Would You Choose for a Lawyer’s Playlist?

A few of the usual suspects are suggested, including “Lawyers, Guns and Money” by the immortal Warren Zevon.

In time for Friday and the weekend, here’s a proposed playlist for mediators. (And no, “Kumbaya” does not make the cut. Not on my list, pal.)

And, of course, INXS’s “Mediate“:

What’s on your mediator’s playlist?

Why I blog: reflections on Mediation Channel's 3rd anniversary

connecting to the worldIt’s been such a busy month that my third anniversary of blogging, January 10, 2008, passed unnoticed. I completely forgot until now.

That is partly due to the attention that my blog’s move to a new home required, as well as the demands of work. And among the tasks involved in that move was the slow sorting-through and creation of categories for over 650 posts, the product of 36 months of blogging.

Among my archives I discovered several posts that reminded me why I continue to blog — some thoughts I’d like to share with you as I look back on three years.

Blogging of course is an effective marketing tool, one reason why many businesses and entrepreneurs are drawn to it, as my friend and fellow New Englander, Tammy Lenski, reminds readers today in asking an important question, “Is blogging a good mediation marketing strategy?

Blogs are also tools for gathering and disseminating knowledge and information. In a post from June 2005, “Five reasons why ADR professionals should be blogging“, I argued that blogging may make you smarter:

Successful blogging requires research. So bloggers surf the web, cruising for news. We’re Internet blood-hounds, tracking down the elusive scent of stories that will pique the curiosity of our readers. That constant prowling alerts us to stories, trends, breaking news in our field—and even in fields that have nothing whatsoever to do with our blog’s focus, which, I would argue, makes us well-rounded individuals.

But blogging by nature is designed to connect not just ideas but people — for me blogging’s greatest appeal. As I wrote in November 2006, “Get the connection: building your network through blogs“:

Although I have made many contacts the old-fashioned way—through personal introductions, conference attendance, and committee work–nothing has connected me to the world around me faster or more dramatically than blogging has succeeded in doing.

Blogs bring people together like no conference or convention can. It allows for conversation in a multitude of ways.

Here’s one: Publish a post and instantly the whole world hears your message. But this is no one-way conversation–because most blogs permit reader comments, the world can talk back.

Here’s another: Another blogger reads your post. Intrigued by the viewpoint or links you shared, he or she riffs on what you’ve written and links back to you, amplifying the conversation. Suddenly your voice is joined by someone else’s. Other bloggers chime in and the chorus of voices grows.

Here’s another: Someone discovers your blog. One of your posts has sparked their imagination or triggered questions. They email you to tell you. Or they email you a link to an article they think you’d find interesting. Or they email you just to say hello.

With a little encouragement, these conversations can ultimately give rise to meaningful connections–to collegiality, to inspiration, to collaboration. These connections, as I have happily discovered, can produce discoveries, insights, and, most rewardingly, friendships.

Contrary to popular belief, blogging is not a solitary activity. It is joyfully, boldly public.

You can shout into the canyon and hear your own voice echo back.

But wait and shout again, and you will hear other voices rise in greeting.

That, more than any other reason, is why blogging remains such an essential part of my professional life. It is the collegiality, the friendships that have sprung up across geographic distances. It is the pleasure of mutual discovery, of interests shared. It is the sparks struck and the ideas that ignite when viewpoints collide.

Here on the web, what matters most: Only connect.

Thanks to all of you for sharing some or all of those three years with me.  I’m glad you were here.

Mediation Channel link round up | January 24, 2008

Link round up from Mediation ChannelJust a few stories spotted in my travels around the web that piqued my interest and hopefully yours as well, dear reader:

In a new twist on the old maxim, “Keep your friends close and your enemies closer,” The Illinois Trial Practice Blog has advice for new lawyers: learn from people more experienced than you — like your opponent.

Robert Ambrogi at Legal Blog Watch reports on the results of a first-of-its-kind video contest sponsored by the State of Texas Bar, Lone Star Stories: Texans on Justice. The contest rules were simple:

Create a three-minute-or-less video that captures your vision of the importance and value of the justice system in our daily lives.

You can view the winning videos at Youtube. Ambrogi’s favorite? “Like Justice for Chocolate“. Mine, too. Go see for yourself.

China Law Blog has advice on cultural awareness in business contexts that can be boiled down to four blunt words: “Don’t Be An Asshole“.

That’s also the workplace advice from Bob Sutton as he reports on the results of a study that indicate that when people are treated rudely, their performance suffers.

It’s advice, if followed, that could put mediators and lawyers out of business.

Science Daily explains how “The Mind And Body Together Lean Toward ‘Truthiness’” — in other words, “the more ambiguous an answer to a question, the more likely an individual will believe it is truthful”.

Finally, Cognitive Daily reports on “What you know, and how it’s different from what you remember” — it’s not just a linguistic difference.