Monthly Archives: May 2006

All bets are off: should mediators and negotiators learn lessons from poker players?

What lessons does poker offer for mediators?Here’s a follow up to last week’s post about the American Bar Association ethics opinion distinguishing between “puffing” on the one hand and “false statements of material fact” on the other in caucused mediations, and which bestowed its blessing upon the former but not the latter.

This week’s edition of Blawg Review links to a post on the Psychology of Compliance & Due Diligence Law blog about a new book for the legal profession, Lawyers’ Poker : 52 Lessons that Lawyers Can Learn from Card Players.

Consider this from the book’s description on Amazon.com (and negotiators, be sure to note the zero-sum imagery):

Great poker players are master tacticians. Not only do they calculate odds with lightning speed and astonishing precision, but they also cunningly anticipate and manipulate the actions of their adversaries. In short, they boast skills that every lawyer can envy. This highly entertaining work might best be summed up as “better lawyering through poker.” Steven Lubet shows exactly how the tactics of the poker table can be adapted to litigation, negotiation, and virtually every aspect of law practice. In a series of engaging and informative lessons, Lubet describes concepts like “betting for value,” “slow playing,” and “reverse bluffing,” and explains how they can be used by lawyers to win their cases. The best card players, like the best lawyers, have a knack for getting their adversaries to react exactly as they want, and that talent separates the winners from the losers.

When I consider the preceding passage together with the recent ABA ethics opinion, some questions for lawyers, negotiators, and mediators come readily to mind.

Let me say first that as someone who enjoys a good card game (and in fact married my husband in Las Vegas), I have nothing against poker, cards, gambling, winning, losing, or even using those analogies in describing litigation tactics or outcomes. In fact, gambling metaphors lend themselves very nicely to depicting the risks inherent in litigation–it’s the leverage that mediators use when we urge parties to weigh their alternatives.

But should we attorneys and negotiators rejoice to hear these metaphors applied not only to litigation but “virtually every aspect of law practice” including “negotiation”? Are we truly supposed to believe that skill in “manipulating the actions of their adversaries” is a virtue that “every lawyer can envy”?

More to the point, do we really want to be comparing ourselves to card sharks and gamblers when public opinion of lawyers has never been so low? (Although, ironically, just ask anyone what qualities they would wish for in the attorney that represents them, and most people would answer emphatically that among those qualities would be the ability to “cunningly anticipate and manipulate the actions of their adversaries”. But that’s a post for another time.)

As for mediators, if mediation is, as we like to say, “assisted negotiation“, is this the kind of negotiation we want to be assisting? What does it do to public confidence in mediation if we allow parties to “puff”, bluff, and manipulate their way to settlement, even if it does have the ABA’s seal of approval? We still have a responsibility to the process, to our profession, and to ourselves.

Otherwise, in the end, everyone loses. And is that a gamble mediators should be willing to take?

Mediators can take the day off: scientists prove the egg came first

Which came first, the chicken or the egg?Mediators everywhere (along with poultry farmers) will be relieved to know that one age-old conflict has at last been put to bed: a group of three experts agree that it was the egg, not the chicken that came first.

(Via the always surprising Infamy or Praise.)

Seeing the oak in the acorn: Appreciative Intelligence a new model for problem solving

Appreciative intelligence helps leaders see the oak in the acornAmong the tools that mediators bring to the negotiating table the most powerful may be reframing. In the words of Bernie Mayer, “The art of reframing is to maintain the conflict in all its richness but to help people look at it in a more open-minded and hopeful way.”

Reframing is also what gives successful entrepreneurs and business leaders the ability to see possibilities where others see problems. This model for problem solving is known as Appreciative Intelligence (AI), according to the two organizational design experts, Tojo Thatchenkery and Carol Metzker who describe and analyze its qualities and characteristics, along with methods for cultivating it, in a new book, Appreciative Intelligence: Seeing the Mighty Oak in the Acorn.

As this article from Ode Magazine explains,

Appreciative intelligence can be defined as the capability of perceiving the inherent generative potential within a situation at hand. Put simply, appreciative intelligence is the ability to see the mighty oak in the acorn. It is the capacity to see a strong trunk and countless leaves emerging from this small nut as time unfolds. It is a knack for seeing a breakthrough product, top talent or valuable solution for the future hidden in the present.

This should all sound very familiar to mediators.

Appreciative Intelligence grew out of Appreciative Inquiry, a method for engaging organizations and groups in developing and implementing positive change and achieving potential.

For more information on Appreciative Inquiry, you can visit the Appreciative Inquiry Commons web site.

(With thanks to Stephanie West Allen for introducing me to AI and for sharing many of these links. Stephanie is currently working on an interview with Carol Metzker for her blog, Idealawg, to be published soon.)

New blog offers a forum for rational discussion on diversity

New blog explores diversityIf you’re interested in the subject of diversity (and I don’t know anyone in the dispute resolution field who isn’t), visit Law Firm Diversity: A Rational Discussion, a new blog which launched earlier this month.

According to its author, Mister Thorne, Law Firm Diversity

…is intended to promote a rational discussion about what’s called the business case for diversity: the creativity and problem-solving ability of a group is a function of diversity.

Thorne asks, “Is there any rational justification for the claim, or is it hyperbole? And if it’s hype, why does most every Am Law 200 firm make the claim? Who’s in the audience for it?”

This blog, in addition to the usual “About This Blog” and “About Me” pages, also features an “About You” page which urges readers to join the conversation:

What I do know is this — in order for this blog to achieve the goal of being The Place for a rational discussion of law firm diversity, you need to participate. You need to share your thoughts and ideas. Go ahead and discuss a delicate topic of interest.And if you’re uncomfortable with the idea of being too closely associated with your own thoughts, feel free to post your comments anonymously.

Intrigued? You can participate here.

(Thanks to Robert Ambrogi’s LawSites for the link.)

Hold the anchovies: law firm web site spoof seeks clients wronged by mediocre pizza

Web site spoofs ambulance chasersThose of you who are on the alert for depictions of attorneys in popular culture should take a look at this pizza ad campaign for Donatos Pizza, which hilariously lampoons ambulance-chaser web sites.

(Via the Duct Tape Marketing Blog.)

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Special edition of Blawg Review commemorates observance of Memorial Day

Yesterday Americans observed Memorial Day, a federal holiday here in the U.S., originally established to honor Union soldiers who perished during the American Civil War, which now serves as a national day of remembrance for all Americans who died providing military service to their country.

This week the anonymous editor of Blawg Review hosts a moving special edition commemorating the wartime dead, which in the words of one law blogger, “literally made me weep this morning”.

Blawg Review #59 includes a link to The Memory Hole, a web site posting photos of flag-draped military coffins arriving at Dover Air Force Base containing the bodies of those killed in the Iraq and Afghanistan wars. The site’s publisher, Russ Kick, obtained the release of these photos from the U.S. government under the Freedom of Information Act despite a Pentagon directive forbidding the distribution of such images.

Blawg Review #59 also folds in this touching haiku from law blogger and poet David Giacalone:

vietnam memorial –
a tear in
the old protestor’s eye

This edition of Blawg Review ends with the following observation from 60 Minutes news correspondent Andy Rooney:

Remembering doesn’t do the remembered any good, of course. It’s for ourselves, the living. I wish we could dedicate Memorial Day, not to the memory of those who have died at war, but to the idea of saving the lives of the young people who are going to die in the future if we don’t find some new way — some new religion maybe — that takes war out of our lives. That would be a Memorial Day worth celebrating.

American Bar Association gives okay to puffing in mediation negotiations

ABA gives okay to puffing by lawyers in mediation negotiationsMediators should be aware that the American Bar Association has apparently given its stamp of approval to the practice of “puffing” in negotiation, including caucused mediations:

Under Model Rule 4.1, in the context of a negotiation, including a caucused mediation, a lawyer representing a party may not make a false statement of material fact to a third person. However, statements regarding a party’s negotiating goals or its willingness to compromise, as well as statements that can fairly be characterized as negotiation “puffing,” are ordinarily not considered “false statements of material fact” within the meaning of the Model Rules.

Frankly this is way too nuanced for me, and I don’t think the ABA has done mediators and lawyers any favors with this “clarification”. Puffing good, lying bad–you be the judge.

You can download “Lawyer’s Obligation of Truthfulness When Representing a Client in Negotiation: Application to Caucused Mediation” in PDF here.

(Thanks to Knight on Family Law for the link.)

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Top five mediation blogs recognized

Top 5 mediation blogs announced and Online Guide to Mediation leads the packNational Institute for Advanced Conflict Resolution(NIACR) has announced the winners of its first Annual Mediation Blog Roundup, naming five as the top mediation blogs.

Winners are this blog, Online Guide to Mediation, ranked #1 and selected as Editor’s Choice, Geoff Sharp’s Mediator Blah…Blah…, Tammy Lenski’s Mediator Tech, Mediation Mindset by Anthony Cerminaro, and Florida Mediator by Perry Itkin. Congratulations to everyone. You can read all about it right here.

To the best of my knowledge, this is the first time that any organization has recognized mediation blogs as a unique genre. I know that I am certainly grateful for the recognition and appreciate that NIACR took the initiative here in raising public awareness of the value that blogs can add to the Internet conversation, particularly with respect to a field that actively promotes dialogue and collaboration.

What has been tremendously exciting has been to see the growth in popularity of blogging among conflict resolution professionals just within the past 12 months. Today there exist 25 active blogs devoted to alternative dispute resolution with 13 additional blogs that regularly feature posts about ADR for a grand total of 38. It may not sound like much, but when I started doing this, you could count us all on one hand.

I hope to continue to add names to my Directory of Alternative Dispute Resolution Blogs in the coming months. In fact, I’m breaking ground on a new home for the Directory at www.adrblogs.com and hope to announce a housewarming party soon.

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The marrying kind: wedding planning mediators help couples steer clear of conflict

Wedding planning mediators help engaged couples keep conflict to a minimumAnyone who has ever gotten married (or reads Dear Abby) knows only too well how many family feuds are sparked by wedding plans (which is probably why my husband and I eloped to Las Vegas). Battles can and do ensue over guest lists, menus, ceremonies, religious traditions, and who’s paying for what.

Stepping in to pour oil on troubled waters are wedding planning mediators who help couples and family members resolve thorny issues to prevent nuptial arguments from leading to divorce court.

(Thanks to my friend Bill Warters for kindly alerting me to this story.)

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Have mediation and arbitration increased civility among lawyers?

Stephanie West Allen, who publishes the blog Idealawg, sent me this article which attributes an increase in professional civility among lawyers to the use of mediation and arbitration to resolve disputes.

(Thanks, Stephanie, for the link.)