gethuman.com helps customers cut through the red tape on automated voice response systems to connect with humansAs anyone knows who has tried to get through to customer service by phone, probably nothing is more frustrating than being trapped in phone menu hell.

The Boston Globe reports this morning that Paul English, of Arlington, Mass., has come to the rescue. Today marks the launch of English’s online campaign, gethuman.com, a web site aimed at helping stressed-out consumers beat automated voice response systems to get through to an actual human being.

gethuman.com features a handy list of “gethuman cheats” arranged alphabetically by company, as well as some all-purpose tips to help you avoid spending eternity on hold.

To learn how you can join Paul’s cause and rage against the machine, click here.

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©Copyright 2005-2008 Diane J. Levin. The material on this blog is provided for informational and educational purposes only and should not be construed as legal advice or as creating an attorney-client relationship. This blog should not be used as a substitute for competent legal advice from a licensed professional attorney in your state. Under the Rules of the Supreme Judicial Court of Massachusetts, this material may be considered advertising.