Monthly Archives: December 2005

CIVIL DISCOURSE: Connecting with a different kind of conversation

A new blog and a radical web site offer connection to a different kind of conversationFor some time now my friend (and encouraging mentor) Colin Rule has been a contributing blogger at ODR News Blog, part of the web site for the Center for Information Technology and Dispute Resolution at the University of Massachusetts, Amherst.

Recently Colin began publishing a blog of his own hosted at Stanford Law School’s Center for Internet and Society. Colin’s blog offers perspective and commentary on conflict resolution, civil discourse, politics, international relations, and, yes, technology and the Internet. You can join Colin’s conversation by clicking here.

Speaking of conversation, conflict resolution of course is all about promoting dialogue. One of Colin’s recent posts led me to a happy discovery: ChangeThis, a web site born of a radical and hopeful idealism: to virally transmit ideas through a culture medium of community, respect, and dialogue.

Recognizing that “the best discussions in science, medicine, business and politics have always been the civil ones”, ChangeThis publishes what it calls manifestos—proposals for change which serve as “a reasoned, rational call to action, supported by logic and facts”. The goal is to provide a forum for “the rational and thoughtful arguments that help people change their minds to a more productive point of view.” In the egalitarian spirit with which ChangeThis was founded, anyone is welcome to submit ideas for a manifesto.

Among the manifestos you will find at ChangeThis are “The Life Cycle of the Creative Soul“, “How to speak a teen’s language, even if you’re not one“, “Community Greens: Green Infrastructure and Community Revitalization“, and “Why Smart People Defend Bad Ideas“. And bloggers who are having trouble finding meaning in what they do should read “Going Home“, a manifesto which envisions bloggers as part of something revolutionary and global–as mediators of Internet conversation and connection:


At the center of conversation is the blog. At the heart of the blog is the authentic voice…Our voice is so strong that it can be heard around the entire globe. We are amazed to find others far away who can hear us and who have the same tone…Community begins to form…

(Looking for more connection through the medium of the web? Visit this post of mine from earlier this year.)

JINGLE BELL HACK: A hacker takes on Santa

Hacking SantaWarning: The following blog post has absolutely nothing to do with mediation, conflict resolution, or negotiation. I’m posting it because it’s funny, it’s seasonal, and it’s a great example of the capacity of the human imagination to transcend its bounds in pursuit of subversiveness.

While perusing the latest edition of the Boston Phoenix, I stumbled across an article with the irresistible title: “Hacking Santa“, about Tulsa, Oklahoma, resident Josh McCormick. Josh was shopping in his local Wal-Mart in search of something to hack for submission to “You Can’t Show That in Tulsa!”, an avant-garde art show, when he suddenly had an epiphany there in the aisle of Wal-Mart: “One item out of the entire store screamed ‘hack me’ more than anything else. The $49.84 animatronic Santa Claus.”

Josh purchased the five-foot-tall “Animated Singing Santa” (“this singin’ Santa’s head turns, and he swings his hips while moving his mouth to the words of the song”), took it home, and hacked it. Instead of singing “Jingle Bells”, Josh’s Santa now utters phrases like “I can give you free stuff because I skimp on elf health care. Ho, ho, ho!”

Why hack Santa? As Josh explains on his web site,


Aside from an interesting hack, I actually had an artistic statement for this piece. “Who controls Santa Claus?” was the question I had hoped that viewers would walk away with. Today, it is the corporations who mass produce items (such as this) and media companies who tell stories. They have the power to redefine ‘public characters’ such as Santa and add or change their mythology. They do not directly own, but they control our shared mythology. But what are their goals? What biases do they have? And what limits their behavior? These are questions this piece asks.

You can read about Josh’s act of corporate subversion here, which includes instructions on hacking your own Santa.

EYES ON THE PRIZE: Blawg Review Awards 2005 announced

Blawg Review, the carnival of law blogs, announces Blawg Review Awards 2005Blawg Review, the weekly carnival of law blogs creatively hosted each week by a different blogger, has announced its first annual Blawg Review Awards.

Congratulations to all those who were singled out for recognition for their unique contributions to the law blog world. (A high-five to my friend Bob Ambrogi for getting the nod for Best Legal Podcast, sharing the honor with his Coast-to-Coast cohost J. Craig Williams.)

MEDIATION QUOTE OF THE WEEK December 26, 2005


Discussion is an exchange of knowledge; argument is an exchange of ignorance.

~ Robert Quillen

On strike: Pareto optimality and labor disputes

 Image from the photo gallery (http://depts.washington.edu/pcls/gallery.htm) of the Harry Bridges Center for Labor Studies at the University of Washington.  Visit the Center online at http://depts.washington.edu/pcls/index.htm.Negotiators, economists, game theorists, and mediators alike are probably familiar with Pareto optimality, which envisions the reallocation of resources among individuals so that the outcome for at least one individual can be improved without leaving anyone else worse off.

Here’s an interesting reflection on the recent New York City transit workers strike, from blogger Mike Goelzer, who wonders whether strikers and the city could have achieved Pareto optimality — avoiding disruption to commuters and loss to New York businesses while enabling the city and union to continue negotiating.

Goelzer links to “A Better Way to Go on Strike,” an essay originally published in the Wall Street Journal back in ’97 which proposes a creative way to address labor disputes while reducing the costs and collateral damage which traditional strikes result in.

(Thanks to Amit Gupta’s blog for this link.)

No monkeying around: evolutionary tendency in primates to prefer loss avoidance over maximizing gain

Studies show primates prefer loss avoidance over maximization of gain

Today’s Boston Globe, my hometown rag, features a story on behavioral economics, a field of study which seeks to understand the psychology of economics—why do people behave the way they do in the marketplace?

This article describes studies of primate behavior which seem to indicate we humans possess an evolutionary tendency to prefer avoiding loss over acquiring gain. In a study conducted by two Yale professors, Keith Chen, an economist (who also teaches a course on negotiating strategy), and Laurie Santos, a psychologist, capuchin monkeys were taught how to use money—in this case, metal tokens which could be used as a medium of exchange.

In one experiment, monkeys were given the option to buy one grape, with a 50/50 chance of receiving a second grape. For the same amount of money, monkeys were given another option of buying two grapes, but would face a 50/50 chance of losing one of them. The odds and cost were identical for each option, but most monkeys went with the first option, not the second, demonstrating that they were much more interested in avoiding loss than maximizing gain.

This perhaps bears out what mediators see often in their practice—that a powerful motivation to settle can be the strong desire to minimize or avoid loss. The certainty that a negotiated settlement affords is often far more attractive than the risk of litigation.

But mediation provides more than the opportunity to avoid loss. What is compelling about mediation is its potential to enable disputants to maximize gain as well. If we are hard-wired, as these studies suggest, to prefer loss avoidance over the maximization of returns, to what extent does this propensity blind disputants to opportunities to maximize mutual gain? And what can mediators do to help disputants overcome these deeply ingrained tendencies to ensure that not only do disputants successfully minimize risk but at the same time, too, pull out all the stops on achieving the greatest gain possible?

To learn more about Chen’s and Santos’s studies (which records what is probably the first scientifically documented case of monkey sex for hire), read this hilarious article from Freakonomics.com, which describes not only the research on risk aversion, but also an experiment on cooperation which reveals how monkeys deal with their uncooperative peers.

MEDIATION QUOTE OF THE WEEK December 19, 2005


The true spirit of conversation consists in building on another man’s observation, not overturning it.

~ Edward Bulwer-Lytton

SEASON'S BLOGGINGS: Wired GC hosts Blawg Review 37

A seasonal Blawg Review #37 hosted this week by Wired GCIt’s a winter wonderland at this week’s Blawg Review, the weekly review of the best in law blogging, hosted this time by Wired GC, the nom de keyboard of an attorney-blogger who keeps his true identity under wraps to protect himself in his work as general counsel for a company somewhere in the heartland of America. Click here to check it out.

ALL IN THE FAMILY: Television documentary to explore divorce mediation

Documentary on divorce mediation is in the worksA continuing fascination for me is the depiction of conflict and negotiation in popular culture. As I have discovered, while depictions of conflict are common, depictions of conflict resolution in the media are quite rare.

Back in March I reported here on “Families at War”, a British television series which exposes the dynamics and roots of family conflict and documents the efforts of specially selected families to resolve their differences under a mediator’s guidance.

Media-watching mediators may be interested to learn that plans are underway here in the U.S. to turn the camera’s lens on divorce mediation. Independent television producer Kate Hudec is working with Massachusetts mediator Diane Neumann to create a documentary which will explore the experience of divorce mediation.

Neumann is currently seeking a divorcing couple willing to participate in this first-of-its-kind project. Information and a contact form are available here.

ACTING GLOBALLY: The importance of cultural awareness for the international business traveler

Cultural awareness counts for overseas business travelers and negotiatorsI’ve posted several times on the relevance of culture and cultural awareness to effective negotiation and conflict resolution (here and here), as well as, more recently, on the importance of both cultural and geographic literacy in an increasingly connected, economically interdependent world.

George Lenard, who founded and co-authors one of my favorite blogs and online employment law resources, George’s Employment Blawg, recently published a great post on “Another Aspect of Diversity: Cross-Cultural Awareness” with a link to a web site on international business etiquette with pointers to help the business traveler (and international negotiator) avoid social and communication blunders while abroad.