In a remarkable demonstration of support for mediation at the highest levels of government, U.K. Civil Justice Minister David Lammy has announced the launch of a National Mediation Helpline aimed at providing people with personal injury, small claims, business or consumer disputes information on using mediation as a way to resolve these matters without the expense and delay of going to court.
This one-year pilot program is the creation of the Department for Constitutional Affairs and the Civil Mediation Council. It was envisioned as a way to raise public awareness throughout the U.K. of the benefits that mediation offers.
